Introduction

FREQCON develops and delivers solutions for energy systems. Our actions are guided by the principle “Fast. Reliable. FREQCON”, representing speed, reliability, and technical excellence.
This policy provides the binding framework for our integrated management system and supports the strategic direction of our company. It applies to all activities, products, and services at our locations and is maintained as documented information, communicated internally, understood within the organization, and – where appropriate – made available to interested parties.

Quality

We place customer satisfaction at the center of our activities and commit to reliably meeting customer requirements as well as applicable legal, regulatory, and other obligations we have undertaken. We understand quality as the result of robust processes, clear responsibilities, and consistent error prevention. Deviations are identified and corrected where they occur, and their root causes are sustainably eliminated.
We consistently meet agreed deadlines; after weighing the relevant influencing factors, on-time delivery takes priority over purely cost-related considerations—without compromising quality.
We manage and improve our performance through the systematic evaluation of key performance indicators, audits, complaints, and effective corrective and improvement measures. We strengthen our employees’ quality awareness through continuous training and qualification measures so that we can meet market requirements at all times.

Environment

We are committed to protecting the environment, preventing environmental pollution, and using resources efficiently. We comply with our binding obligations (including environmental legislation, permits, and contractual requirements) and regularly evaluate compliance with them.
We continuously improve our environmental management system with the aim of measurably enhancing our environmental performance. In doing so, we consider environmental aspects throughout the life cycle, particularly in development and design, procurement, operation, as well as disposal and end-of-life information, wherever we can exert influence.
We also consider climate-related risks and opportunities as part of our context and aspect assessment, as well as in the planning and further development of our management system. For foreseeable emergencies, we maintain appropriate preparedness and response plans and learn from exercises and incidents in order to effectively further develop protective measures and processes.

Implementation, Objectives, and Continuous Improvement

This policy provides the framework for defining, implementing, and reviewing our quality and environmental objectives. We provide the necessary resources and promote the competence and awareness of our employees.
We effectively manage suppliers and partners by communicating relevant requirements, actively shaping collaboration, and evaluating performance. The effectiveness of the management system and the achievement of objectives are regularly reviewed, in particular as part of management review, and the resulting decisions and actions are used to drive continual improvement.

Version: February 2, 2026